- The Answer Auto Repair East
These guys are great. They do great work at a fair price.
Best car repair places I've ever been to didn't over charge me for things that didn't need to be done excellent.
Knowledgeable staff, mechanics. When I do get my car repaired, I appreciate when he mechanic came out and explained to me what he did and how he fixed it. I was given an invoice and told about the warranty but that's it. They replaced my throttle body, battery, and some vacuum seals. When I left, turn signals didn't work, so turned around and asked for them to look at it. They were super busy, but took the time to look at it. At that time, mechanic explained what he thought was wrong and fixed it at the time. All in all, I had heard mostly good things about this shop before I went there. I am happy with the repairs they made, but as a woman it would be helpful to have someone explain what they did, and if they do a full check of the car. That way, if I know there's somethinbg else about to go out, I can plan ahead. 4 out of 5
Once the Serpentine Belt was delivered they had my car ready within 2 hours.
They are the go to for all automotive issues. If I didn’t check a box, it’s because I haven’t had that problem yet. Honest & fair, trust them completely.
They got my car in quickly where as other shops were booked up. That was a huge plus since it was winter and my passenger side heat wasn't working. The dash had to be taken out so it was a labor intensive job and would be in shop for a few days. When it was done, everything was working and back in place! I would suggest updates on jobs that take over a day or two though. All in all very pleased.
Dash light and engine performance indicated a problem, The Answer was able to diagnose and remedy the problem. So far ......... so good. :)
Excellent service listened to you about problem give you fair price and when it is fixed no need to check there work it was done right the 1st time I have used them several times on my vehicles from transmission to driveline and always pleased with there work
I’m a long time customer and have never been disappointed. I have had final bills come in lower than expected, but never higher. Great communication. Great work. Great service. Fair pricing for the work being done. I always recommend the team at “The Answer East” to anybody I hear in need of a mechanic. Brian W.
This place was the best place ever for car solutions. I had a problem with my old car that I didn't think could be fixed, because the part was not available, but Teresa found the part on line. The diagnostic was done, the part delivered, and my car was fixed. They could have charged extra because of the availability of the part, but they didn't take advantage of me. I will never take my car anywhere else...they are honest and do a great job. Try them!
In the past couple of weeks we have had issues with our sons 2002 Pontiac (catylitic converter) and my 2015 Navigator (leaking turbo). Both times we were extremely pleased with the service, and prices. The parts were priced very fairly and not over inflated for profit like most places, and they didn’t push other unnecessary services/repairs on us. The SUV needs front and rear shocks and struts. When we had questions regarding if the shocks and struts needed attention ASAP, they were very informative and didn’t push it as it needed done immediately. They were able to get both vehicles in and serviced in a timely manner too. Will definitely use them again when the time comes.
The Answer is very flexible with appointments, very reasonable after comparing prices and all there are friendly and honest about needed service.
My car's issues were diagnosed the same day I brought it in, and all labor was accomplished in less than two days. Quick, reliable service.
Used the place several times. They will do "free" estimates but I think it's added to bill since you cannot seem to get out for under 600 dollars for any services done.. Also not really quick on turn around after estimate done.
Very nice people, got my new motor installed quickly, would definitely recommend
I highly recommend The Answer! Fast, professional service. Everyone there is very nice.
The whole experience was great. They were knowledgeable and patiently explained the problem to me. I will definitely be using them again.
Got the job done a day ahead of time, right before Christmas break
I spoke with Ron when I dropped my vehicle off. We discussed possibilities and what I had done to the vehicle. He personally contacted me and we talked through what he found. They completed all service work in a very reasonable time frame and did great work. Customer service is outstanding! I’ll be back as need arises!
Very professional and courteous.
There were too many cars. I couldn't even find a place to park, so I never went in. Glad that they are keeping busy.
Wonderful service and professional install. Highly recommend!
Professional and the job is always done right.
I've taken 2 of my vehicles to them and both were done fast and at a very fair price. They are professional and kept me informed on the status of each vehicle. Highly recommend!!
They are awesome with both professionally and service and be personably
Great company! We have been going there for a few years now and we are never disappointed! Highly recommend!
Outstanding service across the board. I recommend the Answer to family and friends too.
Ron is always great to deal with. Diagnosed and fixed my Lincoln Towncar quickly and for a great price. I highly recommend.
Did a great job!
Super helpful, knowledgeable, and accommodating. Followed a complex problem to the finish, keeping us informed along the way. Great shop!
Better communication. Included with that, not speaking to females like they are ignorant and don't know what is being said to them while discussing their vehicle.
The answer is a rip-off they wanted to charge me a $1,030 for a $40 part to fix my
My car drives like a hot knife through butter now, couldn’t be happier with the help from the answer crew.
I have taken my car to Answer man for different issues for a couple years. Everyone has always been very nice to me. The repairs were done with a timely manner. I will continue to go to Answer man for any car issues.
Always kind, professional and knowledgeable. I have used Answer Auto for years and they will always be my first choice in any repairs needed. I appreciate all that they do. It would be hard to find a better group of people to entrust your vehicle to for any and all repairs needed.
If I could rate more than 5 stars, I would! They're always so wonderful to entrust my car to. Fantastic service and quality
Couldn’t be more pleased with your service. Second vehicle I’ve had repaired here and both were top notch work. Last vehicle had aluminum heads that some places wouldn’t touch and you fixed it without any problems. I highly recommend your service.
People were professional and courteous! Thanks sooo much!
The only place i go to get any work done on my car. They get things done in a timely manner. Very nice people and I like the conversation with the front desk clerk while I wait for my car. I very highly recommend u take ur car here
Mark and his crew at The Answer are truly a rare find! It's REALLY hard to find good, reliable mechanics but that's exactly what they are. They really know what they're doing, believe in diagnostics and do quality, guaranteed work. What more can you ask for?! When it comes to my cars, they're The Answer!
Overall, the staff is very nice and professional. I had one thing fixed but when asked for a safety check to be performed, it came back with a $750 bill. My only concern is I got a second opinion on my car and for example, that mechanic said only my front U joints needed to be replaced while The Answer East claimed all needed to be replaced. This is a $250 difference, so I’m fearful that parts are being replaced when it isn’t necessary.
I have been taking my cars to The Answer for 20 plus years. The service is excellent and the staff are so friendly and kind. Thank-you Theresa, Mark and Ron!
Great auto shop. They found and fixed a major problem on my 07 Monte Carlo that 2 other shops and a chevy dealer did not. Great work on my Traverse last week, drives like new again 178,000 mi. Only shop i will ever use for sure. Friendly smart staff. 5 Star
They lied about my car issues and tried to tell me it was gonna cost $3500 so I went elsewhere
The staff was very efficient and friendly. They did a great job fixing my car.
Always friendly service, professional, accurate, and prompt. My family has been using The Answer East for about 20 years. Sometimes I’ve used other shops and dealers - but all of them fall way short in comparison! We love the Answer East!
Best you will find in the Evansville area.
I will say one thing for sure , This business has their ducks in a roll. From the time I made the appointment until the time I picked my SUV up , Thank You for the Great Service 👏👏👏👏
The answer east always does excellent work
Very efficient, timely, in and out in 30 minutes.
My husband and I have used The Answer East for years. There have been times where we went else where, only because they were so busy they could not get us in for an emergency situation, but we never had as good service elsewhere as we did at The Answer East!! They do great work, are very honest, and nice people to do business with!! We will never go anywhere else again!!!
They were very efficient and got the car up and running. Very happy with their service.
Always delighted by service and kindness. You are the best auto repair in the area. I will continue to use Answer East
I Had My A/C Compressor Replaced They Had It Done A Day Ahead Of Time They Are Nice To You, Quick And A Good Price I Have My Wife’s Sister Have All Her mechanic Work Done There. I Always Recommend Every One To Go There My Friend From My Church Goes There As Well.
Always satisfied with the service, very friendly staff, takes time to answer any questions and explain the issues with vehicle
Very nice and thorough.
I have used them for years. They have always helped me out. Especially since we travel alot. Nobody is going to be 100% perfect but they have always given fair and honest work and i can't ask for anything better. I like how they have always treated me and i like there coffee there.
Service is excellent and good guarantees! 👌👍
Got us in super quick, very professional, great work. Diagnosed the issue,, replaced our alternator, and replaced the serpentine belt too.
I have been taking my vehicle to The Answer for quite some time now and have absolutely nothing but good things to say about them. They are caring people who hold high ethics. They are thorough and will let you know their recommendations before taking any action. They will bring all concerns to your attention. I have never felt treated differently as a woman (which is rare with mechanic shops) nor have I ever felt lied to. I recommend The Answer to anyone who needs their vehicle looked at.
I always can depend on The Answer Auto. They always get it right and they’re dependable
The folks at The Answer are the most trustworthy and reliable people that have ever worked on my vehicles. I recommend them to all of my family and friends.
I take all of my vehicles to The Answer East when things just don’t seem right. The staff is professional, knowledgeable, and they always take the time to explain in layman’s terms. Whether you need a repair or a simple oil change, you can always depend on The Answer East to do quality work at a fair price.
They were able to get me in and had my problem diagnosed in one day. The next day they had my car fixed. I was very happy with the results.
Great service. Excellent communication.
The staff was friendly and prices seemed fair. However the diagnostic on my car took longer than quoted. Due to my work schedule I had to arrange pickup after hours. Was told my car would either be out front or around back in fenced lot. When I went to pick up my car after work that night my car was nowhere to be found. Police officer working security was no help at all. Finally found my car parked approximately 1/2 a block away on the street
All their mechanics are up to date trained to take care of any car, van or truck problems. I would rate them superior to any dealer mechanic when it comes to car repairs. Most important, they are very fair in their billing and cost containment and are totally honest when they talk about your car's problems. They never create problems in order to make money. I recently had a brake system that failed and they repaired it--unfortunately the part failed and I returned a couple of months later; they quoted me a price to replace the defective part--then they called me and informed me that there would be no charge for parts or labor since the part was under warranty--I paid $0.00 for the repair. I highly recommend them for honest, competent and fair-priced auto repair.
Excellent work and totally honest when it comes to auto repair.
Had a pulley and belt going bad. I dropped my car off on a Sunday evening using the convenient key drop off and my car was ready Monday afternoon! Great warranty. Been with them for years. Made a mistake of having some work done elsewhere...never again!! Sticking with The Answer!
Answer East is my #1 go to when I need any automotive work done. Ron is always super informative and friendly. Overall they’re great people to work with and always do a top notch job.
I wouldn't take my car anywhere else. Answer East has provided excellent service for my car for many years. Great people. I've recommended Answer East to many family and friends. They love them too.
By far the best auto repair and maintenance service in Evansville if not the tri-state. Highly recommend The Answer East for all of your automotive needs!! Professional, knowledgeable and friendly!!
My family has been taking our vehicles to The Answer for years. I can not say enough about these awesome people. They are honest,concerned about satisfying every customer's needs as quickly as they can with a fair cost. We all know how expensive car repairs can be. But, with The Answer you can bet you are never overcharged. They take the time to talk to you and hear all your concerns. As a woman over the years before I found The Answer, I lost so much money from bad mechanics who knew I obviously knew nothing about the repairs my car needed. I'd get my car back after struggling to pay their high cost, only to have it break down 2 days later. I would call them and they refused to even look at my car and refused to give me my money back. I would never take my car anywhere else. I appreciate their extremely hard work and goal to satisfy every single customer. I thank God for that entire staff. Always recommend to everyone. 😊
They always do a good job
This is our second time to The Answer Man and I loved their work! They are kind, truthful and service the car as fast as they can.
They did a timely and professional job for less than expected and went ABOVE and BEYOND
I've had my car serviced here for 14 years, and will continue to stay loyal to thus business. Theresa, Ron, and Mark are the folks I talk to most there, but I know their staff is what helps keep their business's wheels greased. They've grown exponentially over the years, because of their results and customer service. The Answer East stays busy from open to close. They're upfront about their ability to see your vehicle by when you need it, and make suggestions that fit my individual situation. Over 14 years, everyones bound to make a mistake. Even under that. Mistakes happen, and people are human. Their staff always quick to remedy a situation where I've not been fully satisfied. Their regard for my safety. Their honesty of what is my best interest in terms of is the repair worth the cost of the car/truly necessary. The quality work, the above outlined, etc, are all enough to keep me loyal. Bigger than, The Answer East, Thersea, and all my mechanics there supported me and my transition better than my own family as I came out of many closets in the 14 years I've been a customer here. I'll continue to take my cars here because I trust them to have mine, and my cars best interests in mind.
They were friendly, reasonably priced, and got the job finished earlier than promised. I will definitely call them first for any service required in the future. Thank you gor making me safe.
I had them to put a Exhaust gasket on my car all the nuts fill out now I'm back here for the secondtime
Courteous, knowledgeable and timely.
Great service. Great price. All the people were great. Very helpful. Would recommend The Answer to everyone. They really were “The Answer” for my problem.
They are friendly, and do a good job.
Very informative and quick to complete repairs!
The Answer East has a very knowledgeable staff. They take the time to fix it right the first time. They are very busy, so be prepared to leave your vehicle for a couple days. The staff is so nice and understanding. I've been taking my vehicles to them for years. Wouldn't go anywhere else!
Mark is definitely the Answer Man! I was visiting when my A/C went out on the trip. Answer got me in and diagnosed the problem and made the A/C repair so I was bavk on the road! Fast, efficient and reasonable!! Highly recommend!
Always receive quality service and work is guaranteed.
The good thing I have to say about them is that as many cars that they had we got the car there on Thursday afternoon and they had it fixed on Monday morning. The bad I have to say about them is that the battery in the vehicle was only 8 months old and it tested excellent before I took it to them but they said the terminal was worn down too much and they couldn't reuse the battery so they replaced it with a new one even though I tried to talk them into buying a new cable and they gave me an explanation why they couldn't. The big thing about it is that they charged $100 just to install the new battery. It wasn't difficult to get to, it was on top and only had one hold down to take off besides the terminals. I think that's ridiculous considering the amount of money that we spent replacing the starter also. By the way they were my second choice only because my main mechanic was very busy.
My repair was on time..fixed..Professionally done..I would highly recommend this auto repair business to my friends and family...they quoted the price ..before they started the repair...
The best shop in town. Mark and Theresa are great people, quality work, and awesome service.
Thank you for your Excellent service. Everyone was polite and friendly. The work was prompt and well done. We will return when necessary
Would recommend for any automotive needs. Fair priced and accommodating
Fast and friendly
Always friendly service, professional, accurate, and prompt.
Fantastic people! The level of confidence and trust you get at The Answer Auto Repair East is unmatched in the Tri-State area. On top of that the amount of communication and fair prices is incredible. If you need some work done on your vehicle this is the spot, you wont be disappointed.
You did a great job as usual. That is why I have used you for years. Thanks again for the top notch service. Gary Schmitt
Great service and friendly staff
Always a fantastic job. Honest diagnosis and fair pricing, will absolutely continue to The Answer East!
They took care of our jeep checked in wirh us to let us know what was going on stwp by step.Thank so much Answer on the Eastside of Evansville.
Staff was friendly and knowledgeable but out of 3 quotes they were by far the most expensive.
My daughter and son in law went there Tuesday night for help before traveling over 2 hrs home to see if their car was safe to drive. They refused to help them for whatever reason and they were in a horrific accident on their way home that landed them in the hospital. This could have been prevented if they would have just looked at the car to see if it was safe or not. The wheel bearing locked up on them and caused them to flip the car and roll. My grandbabies were also in that car. Update: they did call ahead prior to stopping there to see if they could look at their car and they told them to stop by.
Every member of the staff I dealt with was courteous, friendly and professional. They asked the necessary question to make sure they understood the complete problem. The job was done on time at a reasonable price.
Seriously cannot find a better mechanic or people to work with than here. I would never take my car anywhere else and they always do the best service and communicate the best.
I have 4 cars and take everyone to Answer East. It’s good to know I can trust the owners and the mechanics to fix any problem right.
They didn't do work on my truck. I called twice to get a quote over the phone, and got the same price tag twice. Take it in, they quote me just under double.
We have taken our cars to them for many, many years. They are excellent at what they do and wonderful people to work with. Highly recommend them to anyone needing work on their vehicles!
Service is always fast efficient and friendly, very professional
Extremely satisfying customer service, Teresa was friendly & understanding. Ron was very knowledgeable and reassuring. Will definitely be taking my car back there.
The Answer is by far the best repair shop in town. I was quoted $1300 for a fix at a car dealership & was flabbergasted as it was a crack in a mirror… needless to say I took it to the Answer who fixed it for $56.12. If you are looking for an honest/hard working company, look no further — they saved me $1200!
The Answer Auto always does top notch work..Ron Wortz is fantastic
Very thorough and caring. My van is running so much better. Definitely went above and beyond.
Had some a/c repairs done and service was great. It was done when they told me to expect it to be done and I was back on the road in no time. I would definitely recommend!
Friendly and professional. They always treat me right. Been going there for years.
Always great service and fair price
We had the opportunity to work Ron on behalf of a mutual client on several occasions and found him to be professional and knowledgeable. Thank you Ron. Scott @ Integrity Warranty.
Best place we have ever dealt with! People are so nice, honest, and skilled. We've never had anything but A+ service in 15 years.
I have been to the answer East multiple times and every time I have received the same professional treatment and timely response to diagnosis and repair. I'm very satisfied with their work and would definitely recommend.
My usual mechanic could not fix my AC, so he sent me to The Answer. I did not have a scheduled appointment that day, but because I was going on vacation the next day, they worked me in and fixed my AC and my tire for a reasonable price. I was very impressed with service and the professionalism.
My family has a strong connection with The Answer East. We know Brad Droll who used to work there. This is my first time going there for a repair. They are great.
Have used them several years and have had nothing but a good experience every time
I trust the answer east with my car, after they have fixed the issue, I feel very safe and I even have my grandkids with me. They are totally awesome and you should take your vehicle there when something goes wrong on your vehicle.
Great Staff, took time to diagnose my problems and fix it. No issues plus they had a coupon for 10% off labor. I will bring my vehicles here from now on Class A service !
Always dependable and trustworthy. That’s important to me to trust what I’m being told and having it repaired at a fair price for cost and labor.
Nearly 10 years taking my 2004 Camry to Answer East. Terrific front counter service and the mechanics are great. Never had an issue or problem with these folk.
Excellent work and they are HONEST!! Highly recommended.
Always friendly and everything needed is explained
I have used The Answer for years to repair all my vehicles. As always my car was diagnosed and repaired in a timely professional manner. I know if I want it fixed right and backed up by a warranty on the work that The Answer is the place to go. I would recommend them to anyone needing a vehicle repaired or scheduled maintenance performed.
They are great they are the only ones that work on my. Trucks
The Answer Auto East team was timely and thorough.
Always efficient and cost effective.
I have used them with both my Volvo and my Chevy and they have always gone out of their way to help. Whether it is tracking down hard to find parts or making service a priority in order to get my car back as soon as possible I trust them with all my vehicles needs!
The folks at The Answer East have worked on my vehicles for almost twenty years and have never let me down. Great people and great service! Always treat me like a friend instead of a customer.
I chose to use the Answer East because my parents had a great experience with them just a couple of weeks prior to my jeep needing some work done on it and an oil change. They were extremely professional and friendly. They work quickly and stand behind their work. Both for my parents and myself they warranted for 2 yrs even if we had issues out of town. I assume this is their general practice. I highly recommend using them and will definitely continue to use them for all our vehicles.
They were awsome. Will recommend them to everyone. Definitely will take my car back for any mantaince
Two weeks ago my son took his car to The Answer Auto Repair East to have it diagnosed and repaired. After 2 weeks of getting the run around and telling us they would get to it the next day I finally told him to go get it and we would take it somewhere else. When he got his car back there were ashes all over it and a cigarette butt in the ash tray. When he called to complain they told him no one there smokes 🙄 even though he saw people standing outside smoking. I am very disappointed in their service and will never be going there again.
Hands down the best auto service I’ve ever gotten! Genuinely nice people that I immediately knew I could trust. All my future business will definitely be going here. I will highly recommend them to anyone in need of auto repair.
I'll be returning to The Answer East for any car needs in the future! I drive a Volkswagen Beetle and have had issues with every other place I've taken it to - either they don't know how to work on VW's or it's quite expensive. I had to have my breaks fixed (I had worn them metal to metal😬😅) and a few bulbs changed and the price was very reasonable, and the service was quick and easy! They had to order a part (lol, VW life!) and they had it in and my car fixed and ready for pick up in under 48 hours. When I came to pick it up they were quite busy, and even still 3 separate people popped their head in to ask if I had been helped!☺️
It may sound cliche, but it's so true to say fast and friendly service. additionally, when the repair is done it's absolutely done right! If not they will make it right to your satisfaction extremely quickly. I have used handsome man for about the last 18 years. Granted, I haven't been there too many times because when the repair is done, I never had to go back. the other great thing is they never try to upsell you anything you don't need. They honestly care about that your hard-earned money and give you the best value for what you do spend. I highly recommend answer Man auto.
Always friendly, informative, price worthy, carries guarantee.
I had my starter replaced on my 2013 Honda Accord. The repair was done in a timely fashion and the pricing was accordingly to my expectations.
The team wa s very cooperative and genuinely concerned that I was concerned. They put my fears to rest and my car was ready to go in no time.
I have used The Answer for my auto service in the past and was very satisfied. This time was no different as it involved the challenging replacement of a 2001 Audi A4 transmission. New transmissions for Audi’s of this model and year are no longer available, therefore the only option was for The Answer to retain one from a salvage supplier. Even these Audi salvage transmissions are only available in limited quantities. After receiving two highly touted transmissions from salvage parts suppliers, Ron advised me to get a third transmission after he closely inspected them and determined they were not in sufficient condition in his opinion. After waiting to receive a third transmission Ron determined it to be acceptable from his detailed inspection. After The Answer installed it, the Audi replacement transmission has run very well since we picked it up over two weeks ago. The great thing is The Answer still only charged me their original very low price quote even though they had to take greater time and labor to find a quality transmission that was acceptable for installation. Ron did an excellent job and was very skilled and kind in explaining the challenges this repair entailed to make sure my transmission was replaced right. Few places are willing to go to this extreme to ensure their customers receive dependable quality parts when tough replacement situations like this arise. I would highly recommend The Answer for your next automotive service or repair. Greg Droste
We have been using The Answer Auto Service for over 20 years!! Mark and Teresa are hard working honest people who care about the work they perform!! They have done simple maintenance to complete engine swaps for me and have always stood behind their work!!
Always do a excellent job
They were great always professional and helpful. Would recommend for your auto repairs. Very affordable.
The answer east is the only place I take my 3 Vehicles very honest very good at communicating very good at figuring out what the problems are with your vehicles first time I used them a couple years ago they fixed a car I had that another garage couldn’t fix they got the part and had no problem getting it up and going recently had a truck fixed and it runs great the truck was sitting for years and they got it on the road running good
Our car had brake trouble, they found the problem and had our car back up and running the next day. They do excellent work and stand behind their work. I have used them for a long time and I am always pleased with their work. They quote you a price and when you pick it up your vehicle the price is what they had quoted you before doing the work.
They were extremely knowledgeable and took the time to answer my questions. Very reasonable prices, as well.
I have been using them for years for my vehicles. Ron and his crew do a great job.
I always have great service and the staff is awesome. If there is a situation it is taken care of with no problem
Been coming to you for years and always happy with your work. Trust you completely. Your the best!
Thanks again to the Answer Auto Repair East. My 27 year old Camry runs so well it's scary! Give them a try! Larry Evansville
Always professional, honest and great service. This is the only place I take my car.
I needed to get my tailpipe and muffler repaired and they did a great job! Within 48 hours, I was back on the road with what felt like a brand new car! The staff is very nice and listens to your concerns. They explain what is wrong in a way that you can understand and are very professional! I will continue to bring my car here!
I have dealt with Answer East for 20 years. Great service. Nice people and a fair price. I have used them for everything from oil changes to engine replacement for my fleet. Never disappointed.
These guys are amazing, I refuse to take my car anywhere else!
Did excellent job in timely manner well satisfied 😊
Love all of them at The Answer East. Truly honest and trustworthy people. They do great service and treat people like family. I only trust them for my two vehicles.
We have used Answer East many times and have always been pleased with their work.
Awesome service !
The Answer East has been my go to repair shop for many years. I always appreciate their professionalism and letting me know the diagnosis of the issue with my car. The great service also comes with very reasonable prices! I highly recommend The Answer East.
I have been going back to The Answer for any and auto repair needs for years. I have proudly and with no hesitation recommending friends, family and anybody that ever mentioned needing an auto repair to The Answer. I have interacted with the owner and countless employees. I have never had a conversation with anybody about a needed repair that I did not understand, agree with or thought I was being overcharged. They operate with dedication, honesty, honor and have earned my respect.
Excellent and timely service...highly recommended.
What can I say except excellent. I trust them to only suggest what is needed and at a fair price,
Everyone is always friendly and courteous and very eager to solve my problems in as quick, accurate and moderately priced way.
Answer is the only place my wife and I will take our vehicles. Speedy, efficient and reasonably priced repairs every time. The staff is among the most pleasant and friendly of any shop that I’ve used. Definitely recommend!
Ron , Mark and all employees are great !
The folks at The Answer East are great. I won't take my vehicles anyplace else.
Outstanding service quality work reasonable prices very friendly people would highly recommend them
5 Star Service Team. Free Diagnostic Services!
I love The Answer East. I have been there 3 times now and every time I get great service. Everyone there is very nice. Thank you all for your service. I will not hesitate to tell all my friends about The Answer. Brenda Prow.
Two Thumbs up for the Answer!!! Superb Work, Ron, Theresa, and the crew are the best. Highest recommendation! Six stars out of five! Larry Evansville
Great place, very friendly people. They will continue to get my business.
The Answer is the only place I will let touch my vehicles. They know their stuff and have always acted in a professional manner and taken care of any issues right away.
Dishonest business practices and bullying tactics. I will never use them again. I will tell anyone I can about my horrible experience with this company.
Was able to my car in robe worked on within 24 hours calling. Great customer service. Called to explain the problem and what needed to be fixed. Explained the time frame and dollar amount to fix. Would recommend others to go there
Best auto repair in town. They wont rip u off!!!!! And fix it right the first time!
The answer repair saved me a ton of money and time.. I’m proudly give it a 5 star rating and advise anyone that need auto mechanic repairs to call them first..! You won’t be disappointed..
Great team, great service.
They were helpful
The Answer East is where I take my car when I need any type of service. They will diagnose the problem and give you quotes and options. And, they follow up if there are any additional concerns. It is so critical to trust your mechanic.....I definitely do! The owners, Ron and Therese, are the type of people that are personable, genuine, and honest (in fact, all there personnel are). I give them the highest recommendation!
We have been using The Answer East Auto Repair for years. Theresa, Mark, Ron, and the whole gang have always treated us right. They provide free diagnostics and quality repairs.
Great people to deal with. Always feel comfortable with their diagnosis and plan of action. No reason to go anywhere else.
Great service! I brought my car here after having someone else try to fix it. I talked to multiple shops that seemed to think it was a deeper issue than they could handle or wanted to charge $100 an hour for diagnostic! The Answer was able to quickly diagnose my car FOR FREE! Ordered the part I needed In the afternoon and was able to have it delivered the next morning and fix my car within a couple of hours! My car was 4 quarts low on oil as well 😳 they topped me off and didn’t even charge me for it! The part I needed was pretty expensive and I was concerned with paying for it and not actually fixing my car after someone else had put parts on it that didn’t fix it. They reassured me that they were confident in their diagnosis as well as they would not charge me for anything if it didn’t fix my car. They would simply take it back off and start the diagnosis process over again! I am very thankful for The Answer fixing my car. I would highly recommend them!
Great Customer Service-communicated and explained issues and suggested what had to be done right away and what could possibly wait. Every person I interacted with was more than friendly and I never felt like I was bothering anybody with questions. Definitely exceeded my expectations.
I have been taking my foreign vehicles (Infiniti, Audi) to the Answer East Auto Repair for the past 5 years and I wouldn’t trust anyone else. They always do an amazing job, in a timely manor, and are very knowledgeable!! I always recommend them to anyone who has car troubles.
The Answer is the only lace I will let touch my vehicles. They know their stuff and have always acted in a professional manner and taken care of any issues right away.
I have been going to the Answer East for about 5 years. I have had a foreign (Infiniti, Audi) and they are always able to help me on time with good knowledgeable service and I wouldn’t trust any other place!
Fantastic people fantastic service
Good communication, very professional.
Great job on the repair of my truck! I am happy with the work that was done and am amazed how mechanics can get in such tight places in the engine compartment to repair things!
I have used and recommended Answer East for many years. They have always been honest in their diagnosis and repairs of my vehicles and honored their warranty work. I still recommend them highly.
Locally owned, friendly, they listen, knowledgeable very fair prices. If a unforeseen problem or concern they will call to explain, how urgent, the price, do you wish to repair now or wait ? Best yet, honest people, give them a try !
The most honest mechanics I have ever known. My family has been going to the answer for about twenty years.
I’m am so pleased with The Answer that it is the only place I will take my car for repairs. They are quick and efficient with their work. I like that when I break down or have a need, I can just have my car towed there and they deal with it. The communication is excellent. They are very polite and professional.
The Answer East is the best. I have used them for 15 years. They have treated me fairly and always let you know up front what the repair is and what it will cost. Mark and Theresa are great to deal with and I will not use any one else for my repairs.
This business is the very best automotive diagnostic and repair service I have had the privilege of working with. They can do it all.
The guys at The Answer went above and beyond to take care of me! I will definitely go back for future automotive needs. The integrity of the shop is very impressive. Two words I would use to describe this place of business; honest and capable.
The Answer East offers professional diagnosis of you vehicles issues and quotes you a cost up front. 5 STAR staff of techs to do your repair in a timely manner. I've been dealing with The Answer East for 10+ years and these guys are the best in town. Don't let others fool you. Check em out! Mark, Theresa and Ron and the rest of their crew will fix you up! Thanks guys for your help.
They always keep you informed along the way, as the work on your automobile.
Got me all together
If you need an honest dependable machanic they're your guys. They do great work at a fair price and they're fast and totally transparent
Great place to get your car worked on always nice and polite
Mark and Theresa and the crew always treat me right. I have directed many of my friends and family to use their services. They are reasonable and fair and usually get my vehicle in and out rather quickly.
I hate dropping my car off at auto shops - usually it's a bad experience for me. Usually people just want to replace every part instead of fixing it. I was upfront with my budget for getting this car up and running and they obliged me. The staff was friendly, knowledable and courteous. I'll be bringing all my vehicles here now. Thanks, guys!
After going to three other places in town they were the only ones that could fix my car and their price quoted was several hundred dollars lower than the other guys that didn't even know if that would take care of the problem. I would highly recommend them to repair your vehicle.. year 2020
Always a friendly experience and fair prices.
Knowledgeable, honest, and friendly are the attributes most mechanic shops lack. But, not The Answer East. Great service with a smile "Family"!
Never use anyone else. Great shop
They diagnosed my vehicle and were able to fix at the price they quoted. Very professional guys.
Did a great job with my sons car on the transmission. Thank You!
Great service 👍
I was told I needed a new alternator so I let them do it. Later that night my car stalled in starting up but eventually started. Next day same thing. Come to find out my battery is bad. My question is...why didn't they know it was bad before giving it back...$515 later. Never again!
They over CHARGED me for a Motor Mount $908 and had the nerve to get the cheap kind. Dont go there
Great place to get your vehicle fixed! I have taken my car here a few times and they have done a great job.
Amazing group of people here at the answer! We take all of our work trucks here and I never question the work that they do. While sometimes it may take a while to hear back, that’s okay because they ALWAYS have cars out front. I can’t blame others! If they like this place like I do, then It’s worth the wait! Top notch care !
Haven't visited them yet
They pinpointed the problem and fixed it in one day. My car is running great.
The staff is amazing! Ron and his team are amazingly knowledgeable and completely professional!
Very good and prompt service. Not only was my issue fixed, but they also topped off all my fluids and added air to my tires. I would definitely recommend The Answer, for any car related question.
Always friendly, honest, and willing to help when you need it the most. I know I can trust them, and appreciate every great experience I have had, from oil changes, to solving the issues behind whatever light is on.
Gives fast good s bad name...horribly slow....shift change maybe
I would love to give these guys a good review because I heard about them on the radio one day about Jasper rebuilds and I call about my Mazdaspeed 3 motor being rebuilt but the guy said he'd call me back but never did.. disappointed in that but besides being terrible at helping with my problems I've heard good things from em.
They have my van in there right now. They diagnose for free. Prices are reasonable, although nothing feels reasonable on fixed income. But still better than other places. I've recommended them to neighbors when no one else could figure out their car isdue. Answer got it, fixed it and friends are back on road. It's first come, first served, so expect to wait. Bring something to do or drop it off for repair. They have night drop.
This being my first time, I was amazed at the devotion and problem solving the mechanics showed my car. They were a lot more reasonable than a dealership.
Super nice owners. Quality service 👍👍👍
Great fast service with a shuttle if needed
The tri-states only free diagnostic service in town! great friendly people. right to the point to fix your car correctly ! come give them a try!
I have been needing an alignment terribly. I travel a decent amount for work, and called to set up an appointment so I wouldn't have to wait days for it to be completed. I accidentally called The Answer Man auto. I took my car here thinking this is where I made my appointment. When I realized my mistake, I was going to leave and take my car to The Answer Man. The receptionist stopped me and said "we can do it here, it will just take a few hours" so I left my car. I did not get a call about my vehicle all day. The next morning I called. The lady said "no news yet, but they should get to it before noon". Nothing before noon. I'm a reasonable person and just want honest service. If you couldn't get to it in a timely manner, then you should not be wasting my time when I had an appointment somewhere else to do it same day. I will most definitely not be back. *Update: going on 2 days and I called again. Was on hold for 10 minutes then hung up on. Called again, and they have done nothing with my car at all. I'm pulling it from the store with no service at all. Very disappointed.
Quick diagnosis with same day service. Shuttle service for the busy workers Great warranty program as well
Great place to get your car fixed. They charged me alot less what other places were going to charge me, saving me around $150
Very professional and Excellent work on two of my cars: First I looked at nice but high-mileage GMC Safari Van at a nearby Evansville car lot. Took it to The Answer auto for their 100-point free diagnostic. Their work was thorough and fast, and they found about $2500 worth or normal suspension and engine work that I expected would be needed. Took the report back to the car lot, who dropped their price by $2k and I bought it. The car lot owner said that The Answer Auto Repair (East) are honest people and fair, so have the work done that they say is necessary, which I did. The van is now my daily driver, runs perfect. AND since Auto Answer are a NAPA certified shop, any additional work needed on what was replaced is warranted at any Napa shop in the entire country. Can't beat that. Ron the Service Magager is patient and nice to work with. Teresa the business manager is great.
This being my first time, I was amazed at the devotion and problem solving the mechanics showed my car. They were a lot more reasonable than a dealership.
They have taken fantastic care of my vehicles for years!! Great people!!
Great customer service, low prices.
Mark and his crew are extremely knowledgeable and explain all issues in detail.
If your looking to have your vehicle fixed the right way, go to answer auto repair east. Great customer service, fast on getting vehicles fixed and back to the customer for less inconvenience, always stands by there work and Guarantees it. They provide a shuttle back home or your work places for your convenience and worry free to find a ride. I personally been going to Answer Auto Repair East for about 15 years to have general maintenance and repairs done on multiple vehicles I have owned. I never once had an issue on anything I had done. Thank you for you for the great customer service you provide.
Always the best prices and the best work. Thanks guys, you're the greatest.
The owners are great people. The mechanics do great work. The labor is a bit pricey but the work & new parts are guaranteed. The owners are animal lovers which is a definate plus for me.
Thank you so much for all of the help getting my vehicle back running!
Always willing to give all the options
The only place i go to get any work done on my car.
This place is awesome, any issue I have with any of my cars, I bring it to them. Honest mechanics are hard to find. Plus they don't charge you to find out what the issue is.
My girlfriend and I brought her vehicle in for a repair. The first time we had to bring it back. And three more times. That being said, it wasn't a repair issue - it was a parts issue and beyond The Answer East's immediate control. Through all this, they bent over backwards to figure out the parts issue, and they found the specific part, found one that was made better, and got the issue remedied and my girlfriend's vehicle fixed! We recommend The Answer East highly. They care about getting the job done right.
free diagnostic service reasonable rates always timely service
This is an amazing shop. This incredible staff has managed to find almost impossible parts for one of my vehicles and another time fixed my relatively new van in almost no time. With reasonable prices to boot. If you have a vehicle problem this is who you should call.
I had a timing cover gasket go out. I called nearly every repair shop in the area, and was quoted $1100-$1200 just to get the gasket replaced. Not only did The Answer replace my gasket, but replaced a couple of other parts with the gasket for less than 850. Easily would have cost $1300 to $1400 other places. It was done quickly, too. Everyone there was friendly and willing to answer any questions I had. I can't say enough about how happy I was with their service.
Great service and staff
Thank you Answer for all your help. They checked out a repair that I needed done and they advised me that there was a recall on the parts I needed so I could take it to the dealer. This was a $1500 dollar job. Thanks for all your help and I would highly recommend this place for there honesty.
Most honest awesome place to have a car fixed or checked out. They are honest to a fault. I asked for some parts on my 4X4 to be replaced and they flat out said you don't need those changed they are fine. It is famaily owned and the owner is there everyday. Parking is tight but that is because they are very popular. If you need honest work at a great price to here.
Excellent and friendly service!
Thank you Ron and all of your team , excellent customer service , you went above and beyond to help me ,with my vehicle! I will definitely come back again if needed! And I recommend any one else too!
Excellent service with even better results!
I want to say thanks to Ron and the mechanics at The Answer East! They did a great job repairing the problem that another shop had created with my Mini Cooper S
Wonderful auto repair facility..Free diagnosis.. Shuttle ride service..
I am so happy that someone recommended this shop to me! I was being overcharged and pushed around somewhere else and this shop came in at a much more reasonable price, plus they were extremely friendly and kept me up to date with the status of the repairs. I would highly recommend this shop and will definitely come back here in the future. Thank you again to everyone who helped me! You all made a bad situation a lot better for me.
Any time you have a car problem,these guys helped alot to get you a Clear and definite Answer
Any time you have a car problem,these guys helped alot to get you a Clear and definite Answer
I worked with Mark and his crew for a few years. I've been in auto repair my entire life and I can say without question, in my experience, the average skill level of the techs he has is unmatched. He has invested in the tools and equipment to do the job and demads a high level of performance from his guys. And on top of that the warranty they offer is real. No shady business when there is a problem. It's exactly what a small business should be. Honest work for a fair price, with a personal touch. When you walk in or call you will almost always be talking to the owner! It's a great place to have your vehicle serviced. I am in the loop so to speak and when I'm ask who I recommend for this or that I always recommend the answer east. They are truly top notch.
Always helpful! Reasonably priced. They work on everything from junkers to sports cars!
Honest and dependable work.
The Answer saves the day again. I had just bought a used van for my daughter. She needed it for taking the kids to doctor appointments. First time she put it in park, the van rolled. The Answer had the issue you found in five minutes. Some small bushings in the steering column were bad. They had the van back to safe driving or parking, lol in a matter of a few hours. I will say this I trust them 100%. The place I bought it from tried to just say it was a cable that was old and they would get to it in a few days if I could bring it back. The Answer was like we need to and can fix this now. Always choose them first!
I really can't say enough good things about this shop. I have dealt with them for over five years and I have had four different vehicles worked on here. This last visit was for my 2000 Ranger. She was leaking oil in a bad way. Another place incorrectly diagnosed the issue as a bad valve cover gasket. The Answer took the time needed to wash all the oil off the underside of the engine not once but multiple times to make sure they had the leak traced to the correct place. She had a bad intake gasket. They knew she was my only vehicle and jumped right on it. They fixed her in a very timely manor and got her back to me. They also took the time to explain exactly what was wrong and charged me less then they quoted as it was easier to fix they they first thought. I find them to be very honest and professional. Lastly the owner is often at the business and is very quick to return calls or speak with you when you are there. They are always my first and only stop for any auto repair needed.
Great place and always do a great job. Very friendly.
Not only the best in Evansville, but by far the best repair shop I have ever used. Professional, knowledgeable, and very fair.
I have had previous experiences here and they'll have been relatively decent until our last visit. They are always busy, their parking lot is always ful, and in a difficult location. They do not except appointments which makes it difficult for you to get your car looked at within a timeframe. With our last experience, we brought the car in at 9 AM, stating we both had work later that day, to have a simple diagnostics run on the car. I don't understand what took so long, but we didn't receive our car until 4 PM that afternoon when we both were required to be at work. I think it's inconsiderate for any business to be that inconsiderate of someone's time . Don't come here if you are expecting timely business.
The Answer Auto East has always taken great care of me and my car!! They have even caught things that I thought might have been going on with my vehicle but wasn't sure...and they caught it with out me telling them something was wrong!! Not saying that it will happen all of the time then catching things but it's great knowing they are looking out for my vehicles best interest and my safety while driving that vehicle!! Thank you all for what you have done for my vehicle!!
My Mother-In-Law was the first to go to the Answer Auto Repair East. My wife and I went after that and now my parents and brother-in-law. The professional and friendly service we get here is second to none. We wouldn't go anywhere else! I recommend them highly.
I take all my vehicles to The Answer East. They do great work and service is the best. They always explain what is wrong and the estimate is given before any work is done. They have taken care of our vehicles for 13 years. We have nothing but praise for the service they offer.
It took them twice to figure out what was wrong with my car which means I have to pay over $500 the first time and $100 the second. They didn't even fix all the problems I asked. When I got my car back each time it was very dirty with finger prints. I have a very light tan leather which now is extremely dirty. I also left my gas tank with about half a tank of gas and now it's sitting on empty. When I told them all they said is well we put $10 of gas in for you. Not to mention it took them an excessive amount of time to fix. Only good part is the main lady at the desk is very polite. Will never bring my car back!
Worst customer service ever, never will I refer them to anyone I know...which is a lot of people
There is no better repair shop. They have fixed many of my vehicles over the years and always have done an excellent job. Free diagnostics and reasonable pricing is only the first of many great things about this shop.
The advertised "free diagnosis" attracted me to this business. My car had broken down and I had a difficult problem to diagnose where others had tried and failed. Mechanics at The Answer worked for hours without charging me and were able to find the problem which was an obscure broken wire in the ignition wiring. I was then offered the choice of allowing them to fix this wire. I was pleased to do so and it was a very reasonable amount. For those who do not know, offering to diagnose a problem with no charge is not common and takes great confidence in your expertise. If I was a business owner, I would think real hard about this offer. Try and get this from another car shop or, say, from a medical doctor.
These folks are great and treat you like a person rather than just another number or $ sign
I was very impressed with everyone there and especially by Adam who worked on my car. They were very friendly and were able to get my car in that same day. They were also great about providing updates on the diagnosis and anticipated repair time. The price was also very reasonable and I was pleased to learn the work came with a 2 year warranty. Great business!
$442.00 and a week later, and my car still has the same problem. I took my vehicle to them with the ABS light on, check engine light on, and a menu reading of "service electric break system". They informed me that the ABS module needed to be replaced and it would take a week to get the part in, but my car was safe to drive. I'm not a mechanic, (that's why I've attempted to pay to have my vehicle fixed) but I can tell you my car wasn't safe to drive. Brakes were catching at 15mph and under, and my engine was over working. The speedometer quit working at random times as well. I don't know why they told me it was safe to drive when it clearly wasn't. I overlooked the discrepancy. I didn't drive it for the week we were waiting on the module. The next week they called to tell me the module was delivered and I could bring my car in and they would have it fixed the following day. Called the following day as it was nearing closing time and they told me it wasn't fixed because the wrong part was delivered, but they already had the right part and were working on it. That also seemed strange because naturally I was thinking, "how did you get the part so quickly if it took a week to get it the first time??" but I again overlooked this odd discrepancy, in hopes that my vehicle would just be fixed. They said it was fixed at closing time, but they hadn't had a chance to test drive it yet and wanted to be "absolutely sure it was good to go for me" and they would test drive it in the morning and deliver it to me early. I was actually impressed by this and thanked them. The next morning went by, they finally called me to tell me it was ready for pickup. I'm not sure what happened to the whole delivery plan? But okay. So I go pick up my vehicle and all of the same lights come on within 5 minutes of driving away from the lot. I'm not sure what happened to my time or my money. I'm taking it back to them on Monday, and if they actually FIX the problem free of charge I might change my review. I'm putting a 6 month old baby into this vehicle, so when a company tells me it's safe to drive, I expect it to be safe to drive. When I pay to have something fixed, I expect it to be fixed. EXCHANGE of goods and services. I'm not rich enough to be throwing my money away. As of now, I would recommend finding another auto repair shop that actually repairs autos.
We brought my girlfriend's car in at 7:30 and it was done by 12:00. In addition the staff was friendly and her door panel was falling off which they fixed no charge. I will definitely be back.
Without a doubt the only place to get your car repaired with total confidence.
Very disappointed with this place. My O/D light was flashing and my truck was shifting poorly. They took a look at it and gave me the bad news that I needed a new transmission. They quoted me a price of $3,000. I had a second place take a look at it and they fixed a simple problem with the transmission for $330 and my truck runs great now. The other company also fixed my muffler for free (patched it), which The Answer Auto Repair East quoted me $375 for. Be sure to get a second opinion before trusting what they say.
I wrote a big review but lost it so here is the quick version. DONT GO HERE! I took my car in to have them fix my window, easy fix. I dropped it off at 9 a.m. and then waited for them to call me. I called back several times through out the day to see where they were. Each time I called they said they were still working on it. Come to find out when i went there at 5 p.m. to pick up my car, THEY DIDNT EVEN START ON IT! They said they got busy and couldn't get to it. Through out the whole day they never said they might not get to it. I wasted a whole day (my day off of work) on these clowns. I wouldn't waste you'rs either. I can't describe how angry I am over this situation. I could have taken it somewhere else that would have had time for me. It seems like all they think about is money and not about their customers. Because otherwise they would have told me they couldn't fit me in.
I was disappointed in their service. They were unable to fix the car, they lost or stole our battery and left the car with the fuse boxes pulled out panels pulled out and left all over the car. I would NEVER recommend ANYONE to take their car there. I would not even be willing to let them touch my bicycle if it only needed air in the tire.
Called them about my 350z that had alot of different problems. They fixed everything I outlined, plus other stuff i didn't even know about being bad.... They even worked with me on the price when i asked. I WILL be going back here, it's just about the only place in town where you get treated like an important individual.
We have used Answer East for years...Mark has always been honest in his estimates and his people do an excellent job...from an oil change to anything more they are professional and very good at what they do....
My car's getting on in years and I've taken her into Answer Auto a couple times for different reasons. I had her checked up and tuned up after a fender bender and Mark walked me through everything that could be done and told me what was most important and what could wait since I had a limit on spending. Their prices are fair, I always have my questions answered thoroughly and the free diagnoses are fantastic. I had a problem with my brakes shuddering occasionally and while I couldn't replicate it for the mechanic, we figured out what was wrong with it and it wasn't actually a problem and I didn't have to take it in to have it fixed. These folks have magic fingers and honest hearts. If you need to get your car fixed, take it here. They get the diagnoses done fast and the repairs quick too. Your car won't sit there for a week waiting to be repaired.