I have used The Answer for my auto service in the past and was very satisfied. This time was no different as it involved the challenging replacement of a 2001 Audi A4 transmission. New transmissions for Audi’s of this model and year are no longer available, therefore the only option was for The Answer to retain one from a salvage supplier. Even these Audi salvage transmissions are only available in limited quantities. After receiving two highly touted transmissions from salvage parts suppliers, Ron advised me to get a third transmission after he closely inspected them and determined they were not in sufficient condition in his opinion. After waiting to receive a third transmission Ron determined it to be acceptable from his detailed inspection. After The Answer installed it, the Audi replacement transmission has run very well since we picked it up over two weeks ago. The great thing is The Answer still only charged me their original very low price quote even though they had to take greater time and labor to find a quality transmission that was acceptable for installation. Ron did an excellent job and was very skilled and kind in explaining the challenges this repair entailed to make sure my transmission was replaced right. Few places are willing to go to this extreme to ensure their customers receive dependable quality parts when tough replacement situations like this arise. I would highly recommend The Answer for your next automotive service or repair. Greg Droste
Getting a good transmission was quite a process. Thanks for understanding and trusting us.
- The Answer Auto Repair East