5

I have been taking my vehicle to The Answer for quite some time now and have absolutely nothing but good things to say about them. They are caring people who hold high ethics. They are thorough and will let you know their recommendations before taking any action. They will bring all concerns to your attention. I have never felt treated differently as a woman (which is rare with mechanic shops) nor have I ever felt lied to. I recommend The Answer to anyone who needs their vehicle looked at.

5

I always can depend on The Answer Auto. They always get it right and they’re dependable

5

The folks at The Answer are the most trustworthy and reliable people that have ever worked on my vehicles. I recommend them to all of my family and friends.

5

I take all of my vehicles to The Answer East when things just don’t seem right. The staff is professional, knowledgeable, and they always take the time to explain in layman’s terms. Whether you need a repair or a simple oil change, you can always depend on The Answer East to do quality work at a fair price.

5

They were able to get me in and had my problem diagnosed in one day. The next day they had my car fixed. I was very happy with the results.

5

5

Great service. Excellent communication.

3

The staff was friendly and prices seemed fair. However the diagnostic on my car took longer than quoted. Due to my work schedule I had to arrange pickup after hours. Was told my car would either be out front or around back in fenced lot. When I went to pick up my car after work that night my car was nowhere to be found. Police officer working security was no help at all. Finally found my car parked approximately 1/2 a block away on the street

5

All their mechanics are up to date trained to take care of any car, van or truck problems. I would rate them superior to any dealer mechanic when it comes to car repairs. Most important, they are very fair in their billing and cost containment and are totally honest when they talk about your car's problems. They never create problems in order to make money. I recently had a brake system that failed and they repaired it--unfortunately the part failed and I returned a couple of months later; they quoted me a price to replace the defective part--then they called me and informed me that there would be no charge for parts or labor since the part was under warranty--I paid $0.00 for the repair. I highly recommend them for honest, competent and fair-priced auto repair.

5

Excellent work and totally honest when it comes to auto repair.